Privacy Policy

1. Introduction

Ace Tiling Group is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or contact us.

2. Information We Collect

We may collect the following information when you use our website or contact us:

  • Name
  • Email address
  • Phone number
  • Project details or enquiry information

We only collect information that is necessary to provide our services and respond to your enquiries.

3. How We Use Your Information

Your information is used for the following purposes:

  • To respond to your enquiries and provide quotes
  • To communicate with you regarding your project
  • To improve our services and customer experience
  • To maintain internal records

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies and Website Usage

Our website may use basic cookies or tracking tools to improve user experience and analyse website traffic. These do not collect personally identifiable information.

By using our website, you agree to the use of cookies in accordance with this policy.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no method of transmission over the internet is completely secure.

6. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those websites.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Ace Tiling Group
📍 Melbourne, VIC
📞 0403 550 886
📧 info@acetilinggroup.com.au

9. Changes to This Policy

Ace Tiling Group may update this Privacy Policy from time to time. Any changes will be posted on this page.